FAQs

How can I contact Sun Kissed Fields Boutique? 

You can message us on Facebook, Instagram or email us @Sunkissedfieldsboutique@gmail.com

 

Do we ship worldwide?

Yes

 

Where do you ship from?

Colorado

 

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must and changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for store credit after it is received at our facility undamaged or washed. 

 

What payment methods do you accept?

We accept American Express, Apple pay, Discover, Meta, Google pay, Visa, Master Card, PayPal, Venmo and Shop payments.

 

When will my order be processed? 

All orders are handled and shipped out from our facility. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.

 

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

 

What if I don't receive my order? 

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

 

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US dollars, which means you may be liable to pay duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are  not responsible for delays caused by the customs department in your area. For furthers details of charges, please contact your local customs office. 

 

How do I return an item?

Please contact us @Sunkissedfieldsboutique@gmail.com

 

What if the item(s) I received are defective/damaged/incorrect?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

 

When will I receive my refund?

All refunds will be store credit of your original payment.